Worry-Free Premier Program

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The Worry-Free
Premier Program®

Our worry-free solution removes all of the common headaches associated with owning an expensive heating and cooling system. See all the benefits that the Premier Program provides for a low monthly payment.

Worry-Free Program Benefits

Annual Maintenance
included

No Trip
Charges

No Diagnostic
Charges

Consumable
Parts included

Covered Repairs
included

No Overtime
Charges

Compare the Difference: See how the Premier Program® stacks up.

Traditional
Financing

Credit
Card

No hassle, worry-free service
Everything your system need, worry-free

No charge annual maintenance
Keep your system running at peak efficiency

No charge covered repairs
If breaks, you get 24/7 priority scheduling and you re covered (parts & labor).

No charge consumable parts
U/V bulbs, air filters, and other consumables are included in the price

No hidden charges or fees
Stop paying trip, diagnostic, and overtime fees.

No large up-front payment
Everything included in one affordable monthly payment.

Most advanced home comfort systems
HVAC, water heaters, and whole-home water filters.

 

FAQs and Benefits

If the home comfort system breaks down, how fast will you service it?

As a Premier Program member, you can expect priority service should the heating and cooling system ever need servicing. Please contact AM Botte and one of their qualified service technicians typically will be dispatched to your home within 24 hours or less.

What is the installation process and how long does it take?

The installation is performed by AM Botte. Installations in most cases take about a day. AM Botte will set up a time and day for the installation that is most convenient for you and fits with your schedule.

Are there additional costs, other than the Premier Program monthly payment?

With the Premier Program, all home comfort system maintenance, consumable parts (air filters and UV bulbs) and covered repairs are included per the terms of your Premier Program agreement.

Will someone show me how to work the home comfort system and the controls?

Yes. AM Botte will answer all your questions concerning how the home comfort system works, walk you through how to properly operate the new controls and show you how to change the consumable parts as required.

What brands of home comfort equipment do I get with the Premier Program?

AM Botte works with several quality, nationally recognized HVAC, plumbing, and electrical manufacturers. Based on your specific home comfort needs, AM Botte will recommend the best
options for you to consider.

What happens to my old home comfort system?

AM Botte will safely remove and dispose of your old home comfort system in an environmentally friendly manner.

How do I schedule maintenance of the home comfort system?

AM Botte will contact you to schedule the annual home comfort system maintenance. However, if you must reschedule that appointment, contact AM Botte to do so, at your earliest convenience.

What if I sell my house?

If you sell your home, you have a couple options with the Premier Program

Option 1: Contact us to apply to transfer the service to the new homeowner; upon the new homeowner being approved for the Premier Program and executing required documentation, they will assume responsibility for any remaining payments.

Option 2: Contact Service 1st Financial to exercise your purchase option, as detailed in your Premier Program agreement. Under this option, you will take ownership of the system and program benefits will cease upon your exercise of the purchase option.

How long does this Premier Program service last? What happens when it ends?

The standard term for the Premier Program is 10 years. At the end of the standard term, you may elect to do any of the following (subject to the terms and conditions of your Premier Program agreement): 1)upgrade to a new system, 2) extend your Premier Program agreement, 3) exercise your purchase option, or 4) return the system.

Who do I contact with questions about the home comfort system?

For questions concerning the home comfort system, contact AM Botte. Contact information is included in your Premier Program agreement

Who do I contact with questions about my bill or making a payment?

For billing questions, please contact Service 1st Financial, LLC, and one of our dedicated customer service team members will answer any of your questions. You can contact us via email at inquiries@service1stfinancial.com or call us toll-free at (888) 342-7005.

Who do I contact if I want to transfer the Premier Program service?

If you wish to transfer your Premier Program agreement, please contact Service 1st Financial, LLC, and one of our dedicated customer service team members will review your options with you. You can contact us via email at inquiries@service1stfinancial.com or call us toll free at (888) 342-7005.

Learn More About Premier!

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